Knowledgebase
25010 Information 8Accounting 3Claim Attachments 580Claim Rejections 4Credit Card Processing 2Data Import 4E-Prescribing (ERX) 1Easy Print 3EHR 24/7 Labs and Radiology (Coming Soon) 1Maintenance 55Meaningful Use (ARRA) 6Office Ally (Online Entry) 4Patient Ally 9Practice Mate 1Products and Services Release Notes 1Reminder Mate Secondary Claims (Coming Soon) 1System Requirements 4Web Browser
Knowledgebase: Claim Rejections
Invalid Referring Physician NPI (RC80)
Posted by Will Morrow, Last modified by Charmagne Williams on 25 May 2017 08:18 AM
Rejection: Invalid Referring Physician NPI Format (Box 17B) - Fails Validation (RC80)

What happened: An NPI was sent that did not fit the format of 10 digits in box 17b.

Resolution: The number of digits may look correct on the claim image, so check the billing software to verify the NPI that was sent out. If needed, update software and resubmit.