Knowledgebase: Claim Rejections
Invalid Referring Physician NPI (RC80)
Posted by Will Morrow, Last modified by Charmagne Williams on 25 May 2017 08:18 AM
Rejection: Invalid Referring Physician NPI Format (Box 17B) - Fails Validation (RC80)

What happened:
An NPI was sent that did not fit the format of 10 digits in box 17b.

Resolution:
The number of digits may look correct on the claim image, so check the billing software to verify the NPI that was sent out. If needed, update software and resubmit.