Knowledgebase: Claim Rejections
CPT Invalid Code (RC06)
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 10:39 AM
Rejection: CPT Invalid Code (RC06)

What happened: One of the codes on the claim is not valid.

Resolution: Verify the CPT codes on the claim. Since this is an Office Ally rejection, our customer service department can run them on our end to advise which is incorrect. You can reach Customer Service via live chat, email ( or phone 360-975-7000 option 1.

 cpt code.jpg (53.91 KB)