Knowledgebase: Claim Rejections
Referring Provider NPI (FV28)
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 10:37 AM
Rejection: Referring Provider NPI (or UPIN if NPI unavailable) Missing / Invalid (FV28)

What happened: A valid NPI was not sent in box 17b.

Resolution: If a name is going to be sent box 17, then an NPI is required in 17b.