Knowledgebase: Claim Rejections
Patient Relationship To Insured Must Be Self (RC120)
Posted by Will Morrow, Last modified by Charmagne Williams on 24 May 2017 11:51 AM
Rejection: Per Payer - Patient Relationship To Insured Must Be Self, Patient should be listed as both Patient and Insured. (RC120)

What happened: Box 6 was not marked as 'Self'.

Resolution: As per the payer, box 6 always needs to be marked as 'Self'.