Knowledgebase
25010 Information 8Accounting 3Claim Attachments 580Claim Rejections 4Credit Card Processing 2Data Import 4E-Prescribing (ERX) 1Easy Print 3EHR 24/7 Labs and Radiology (Coming Soon) 1Maintenance 55Meaningful Use (ARRA) 6Office Ally (Online Entry) 4Patient Ally 9Practice Mate 1Products and Services Release Notes 1Reminder Mate Secondary Claims (Coming Soon) 1System Requirements 4Web Browser
Knowledgebase: Claim Rejections
Cigna 62308 - Service Date is invalid
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 11:50 AM
Rejection: Service Date is invalid : it is after Transaction Creation Date. Value of element DTP03 (Service Date) is incorrect. Value for date or start period date is expected to be a date earlier than the Trans

What happened: The date of service sent was a future date.

Resolution: Usually our system catches this, but need to update the date of service so it is not a future date.