Knowledgebase: Claim Rejections
Cigna 62308 - Service Date is invalid
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 11:50 AM
Rejection: Service Date is invalidĀ : it is after Transaction Creation Date. Value of element DTP03 (Service Date) is incorrect. Value for date or start period date is expected to be a date earlier than the Trans

What happened: The date of service sent was a future date.

Resolution: Usually our system catches this, but need to update the date of service so it is not a future date.