Knowledgebase
25010 Information 8Accounting 3Claim Attachments 580Claim Rejections 4Credit Card Processing 2Data Import 4E-Prescribing (ERX) 1Easy Print 3EHR 24/7 Labs and Radiology (Coming Soon) 1Maintenance 55Meaningful Use (ARRA) 6Office Ally (Online Entry) 4Patient Ally 9Practice Mate 1Products and Services Release Notes 1Reminder Mate Secondary Claims (Coming Soon) 1System Requirements 4Web Browser
Knowledgebase: Claim Rejections
Subscriber Zip Invalid For State (FE357)
Posted by Will Morrow, Last modified by Charmagne Williams on 16 May 2017 11:24 AM
Rejection: Subscriber Zip Invalid For State (FE357)

What happened: Zip code listed on the claim in box 7 (HCFA) or box 38 (UB04) does not match the city/state combination.  NOTE: Generally the state box is blank.

Resolution: Verify there is a state selected in box 7 (HCFA) or box9d (UB04).  Check the address on the USPS website and update the claim as necessary.