Knowledgebase
25010 Information 8Accounting 3Claim Attachments 580Claim Rejections 4Credit Card Processing 2Data Import 4E-Prescribing (ERX) 1Easy Print 3EHR 24/7 Labs and Radiology (Coming Soon) 1Maintenance 55Meaningful Use (ARRA) 6Office Ally (Online Entry) 4Patient Ally 9Practice Mate 1Products and Services Release Notes 1Reminder Mate Secondary Claims (Coming Soon) 1System Requirements 4Web Browser
Knowledgebase: Claim Rejections
Medcost, Inc. 56162 - Prior Authorization Number
Posted by Will Morrow, Last modified by Charmagne Williams on 23 May 2017 03:16 PM
Rejection: REJ-Prior Authorization Number (INVALID CHARACTER(S).)

What happened: Invalid information was sent in box 23.

Resolution: Verify information in box 23 and update as necessary.  If there is no authorization, leave box 23 blank.