Knowledgebase: Claim Rejections
Medcost, Inc. 56162 - Prior Authorization Number
Posted by Will Morrow, Last modified by Charmagne Williams on 23 May 2017 03:16 PM
Rejection: REJ-Prior Authorization Number (INVALID CHARACTER(S).)

What happened: Invalid information was sent in box 23.

Resolution: Verify information in box 23 and update as necessary.  If there is no authorization, leave box 23 blank.