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Knowledgebase: Claim Rejections
INSURED I.D. Number (RC20)
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 10:41 AM
Rejection: INSURED I.D. Number (Invalid Type / Missing Value) (RC20)

What happened: The insured ID was not sent in box 1a.

Resolution: Add insured ID in box 1a and resend the claim.