Knowledgebase: Claim Rejections
Drug Quantity / Drug Measure (RC139)
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 10:41 AM
Rejection: Drug Quantity Required (RC139)
                 Drug Measure Required (RC140)

What happened: The quantity (NDC Qty) or the quantity qualifier (NDC QtyQual) was not in the grey section above the line items in box 24j.

Resolution: Put in the quantity or quantity qualifier in box 24j. If the claim is being sent in print image format, please contact our customer service department (360-975-7000 opt 1) so our reps can offer assistance on how to send this information.

 ndc qty and qty qual.jpg (18.67 KB)