Knowledgebase: Claim Rejections
Billing provider requires a Physical Address (FE354)
Posted by Will Morrow, Last modified by Charmagne Williams on 16 May 2017 11:23 AM
Rejection: Billing provider requires a Physical Address (PO,Lockbox,File,Dept Invalid) (FE354)

What happened: A PO Box was sent in box 33 (HCFA), box 1 (UB04) and we do not have a physical address registered with the NPI in box 33a (HCFA only).

Resolution: Need to either put a physical address in box 33 (HCFA), box 1 (UB04) or register their physical address in our system (HCFA only) (more information HERE.)


Attachments 
 
 billing npi (hcfa).jpg (81.35 KB)