Knowledgebase: Claim Rejections
H10005 Value is too short for N402
Posted by Will Morrow, Last modified by Charmagne Williams on 16 May 2017 01:28 PM
Rejection: H10005 Value is too short for N402

What happened: N402 refers to the state in an address in the ANSI format.  Only 1 letter was sent.

Resolution: Review all address fields on the claim and update the state abbreviations as necessary.  If you cannot see any incorrect abbreviations, please contact our customer service department so they can research further. Customer Service can be reached via live chat, email ( or phone (360-975-7000 option 1).