Knowledgebase: Claim Rejections
Pre-Enrollment Needed (RC77)
Posted by Will Morrow, Last modified by Charmagne Williams on 24 May 2017 01:18 PM
Rejection: Payer No Longer Accepting Paper Claims - Pre-Enrollment Needed (RC77)

What happened: We do not have pre enrollment logged for this payer for the NPI in box 33a.

Resolution: Verify the claim was sent to the correct payer. Verify if have received word back from the payer that the NPI is set up to send elecronically. If pre enrollment has not yet been done, please click this link HERE to go to the pre enrollment page.


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 billing npi (hcfa).jpg (81.35 KB)