Knowledgebase: Claim Rejections
Champus CH002 - 2320 SBR09
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 11:44 AM
Rejection: 2320 SBR09 MUST NOT=MB,2320 AMT01 MUST=D

What happened: Claims were incorrectly sent to Champus.

Resolution: If the patient has Medicare as their primary payer, claims need to be sent to TriCare for Life. Update the payer name and ID and resend the claim.