Knowledgebase: Claim Rejections
Subscriber date of birth
Posted by Will Morrow, Last modified by Charmagne Williams on 16 May 2017 01:59 PM
Rejection: Subscriber date of birth.

What happened: The patient date of birth in box 3 does not match what the payer has on file.

Resolution: Verify the patient's insured ID card and call the payer as necessary.