Knowledgebase: Claim Rejections
Purchase Service Provider Missing or invalid information
Posted by Will Morrow, Last modified by Charmagne Williams on 11 May 2017 03:33 PM
Rejection: Acknowledgement Rejected for relational field in error. Purchase Service Provider Missing or invalid information.

What happened: The Purchased Service provider name was sent but the Purchased Service information was not sent.

Resolution: This cannot be fixed in ClaimFix. Must be updated in billing software and resent.