Knowledgebase
25010 Information 8Accounting 3Claim Attachments 580Claim Rejections 4Credit Card Processing 2Data Import 4E-Prescribing (ERX) 1Easy Print 3EHR 24/7 Labs and Radiology (Coming Soon) 1Maintenance 55Meaningful Use (ARRA) 6Office Ally (Online Entry) 4Patient Ally 9Practice Mate 1Products and Services Release Notes 1Reminder Mate Secondary Claims (Coming Soon) 1System Requirements 4Web Browser
Knowledgebase: Claim Rejections
Purchase Service Provider Missing or invalid information
Posted by Will Morrow, Last modified by Charmagne Williams on 11 May 2017 03:33 PM
Rejection: Acknowledgement Rejected for relational field in error. Purchase Service Provider Missing or invalid information.

What happened: The Purchased Service provider name was sent but the Purchased Service information was not sent.

Resolution: This cannot be fixed in ClaimFix. Must be updated in billing software and resent.