Knowledgebase: Claim Rejections
UB - Payer Claim Control Number (RC191)
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 10:41 AM
Rejection: Payer Claim Control Number (REF-F8) is missing/invalid. Required when Claim Frequency Code (CLM05-3) indicates a Resubmission. (RC191)

What happened: The last digit of the type of bill (box 4) is 7 or 8, but the payer's original claim number (box 64) was not sent on the UB04.

Resolution: Need to add the payer's original claim number in box 64 or change the last digit of the type of bill in box 4.