Knowledgebase: Claim Rejections
Multiplan Wisconsin PPN 34080 - Date(s) of service
Posted by Will Morrow, Last modified by Charmagne Williams on 23 May 2017 03:56 PM
Rejection: REJ- 187 (Date(s) of service.Claim Level Status - )

What happened: The claim rejected due to the patient not being covered on those dates of service. More than likely the claim was sent to the wrong payer.

Resolution: Need to verify the insured ID card for the payer ID. If the ID card does not have the payer ID, need to call the payer to verify what payer ID the claims should be sent to. If the payer ID is correct, please contact our customer serivce department so a ticket can be made with a copy of the ID attached.