Knowledgebase: Claim Rejections
CHAMPVA-HAC (84146) - CPT 90791 (FE459)
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 11:48 AM
Rejection: Payer Specific Rejection: Payer no longer accepts CPT code 90791 electronically. Please contact the payer to verify which code to send or send the claim by paper. (FE459)

What happened: CPT code 90791 that is no longer a mental health code and it is now a medical code. CHAMPVA-HAC needs the doctor's credentials in order to process medical claims and they don't accept credentials electronically.

Resolution: Need to verify which code to send or send the claim by paper.