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Knowledgebase: Claim Rejections
MVP Select Care INC 14165 - BILLING / SERVICE FACILITY NPI
Posted by Will Morrow, Last modified by Charmagne Williams on 24 May 2017 11:39 AM

Rejection: BILLING AND SERVICE FACILITY NPI CANNOT BE THE SAME

What happened: The facility loop and billing loop contained the same NPI.

Resolution: Remove the information from box 32 if it is the same as box 33, or update the NPI in box 32a or 33a as necessary if they should be different.