Knowledgebase: Claim Rejections
CPLAN ROUTE CODE (PREFIX) ENDED PRIOR TODAY
Posted by Will Morrow, Last modified by Charmagne Williams on 16 May 2017 01:35 PM
Rejection: CPLAN ROUTE CODE (PREFIX) ENDED PRIOR TODAY

What happened: Alpha prefix in box 1a is invald.

Resolution: Needs to verify the claim was sent to the correct payer. Also needs to verify the insured ID is still active in the payer's system.


Attachments 
 
 insured id (hcfa).jpg (16.90 KB)