Knowledgebase: Claim Rejections
Tax ID is not on file for the Billing NPI
Posted by Will Morrow, Last modified by Charmagne Williams on 16 May 2017 01:30 PM
Rejection: BTax ID is not on file for the Billing NPI

What happened: NPI/TIN combination is not correct.

Resolution: User needs to verify the provider information set up at the payer's end and verify the patient's insured ID card. If this has already been done, please contact Customer Service via live chat, email (info@officeally.com) or phone (360-975-7000 option 1).


Attachments 
 
 billing npi (hcfa).jpg (81.35 KB)
 tax id (hcfa).jpg (77.99 KB)