Knowledgebase: Claim Rejections
BCBS of Hawaii (HMSA) HMSA1
Posted by Will Morrow, Last modified by on 29 November 2013 04:49 PM

Rejection: The Subscriber/Member ID Number (Loop 2010BA, NM109) is not valid.

What happened: The subscriber ID in box 1a is not what the payer has on file.

Resolution: Need to verify the patient info and update as necessary (see attached picture below).

 insured id (hcfa).jpg (16.90 KB)