Knowledgebase: Claim Rejections
BCBS of Hawaii (HMSA) HMSA1
Posted by Will Morrow, Last modified by Will Morrow on 29 November 2013 04:49 PM

Rejection: The Billing Provider ID (Loop 2010AA, NM109) is not a valid NPI number in our database.

What happened: The NPI in box 33a is not the NPI the payer has on file (see attached picture below).

Resolution: Need to verify the billing provider information at the payer and update the claim as necessary.

 billing npi (hcfa).jpg (81.35 KB)