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Rejection: ~Acknowledgement/Returned as unprocessable claim | Missing/invalid data prevents payer from processing claim.
What happened: This is an unspecific error message.
Resolution: Please refer to the specific situations below. If the claim does not fit the scenerio, please contact our customer service department (360-975-7000 opt 1) so a ticket cam be made.
| Resolved Issues involving this Rejection Message. |
| Date |
Payer |
Issue and Resolution |
| All Dates |
United Healthcare 87726 |
Though the message is unspecific, verify the rendering provider name is a real name, not 'Signature on File'. If name is incorrect, need to update. If the name is correct, please contact our customer service department so a ticket can be created (see attached picture below). |
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