Rejection: ~Acknowledgement/Returned as unprocessable claim | Missing/invalid data prevents payer from processing claim.
What happened: This is an unspecific error message.
Resolution: Please refer to the specific situations below. If the claim does not fit the scenerio, please contact our customer service department (360-975-7000 opt 1) so a ticket cam be made.
|Resolved Issues involving this Rejection Message.
||Issue and Resolution
||United Healthcare 87726
||Though the message is unspecific, verify the rendering provider name is a real name, not 'Signature on File'. If name is incorrect, need to update. If the name is correct, please contact our customer service department so a ticket can be created (see attached picture below).