Knowledgebase: Claim Rejections
BCBS NJ 22099
Posted by Will Morrow, Last modified by Will Morrow on 11 May 2016 06:23 PM
Rejection: ACK/REJECT INVAL INFO - SUBSCRIBER AND SUBSCRIBER ID NOT FOUND.

What happened: The patient ID does not match the other patient info on the claim.

Resolution: Verify insured ID, patient name, and date of birth, as well as verify if they are the primary insured or a dependent (see attached picture below).


Attachments 
 
 all insured info.jpg (67.17 KB)