Knowledgebase: Claim Rejections
First Choice Health Network 91131 - Insured ID FV36
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 11:56 AM
Rejection: Insured ID Contains Invalid Characters FV36

What happened: The insured ID in box 1a contains characters other than letters and numbers.

Resolution: Per the payer, insured ID numbers can only contain letters and/or numbers. Need to verify the insured ID and update the claim (see attached picture below).

 insured id (hcfa).jpg (16.90 KB)