Knowledgebase: Claim Rejections
Healthy Palm Beaches, Inc. 95827 - member ID
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 12:03 PM
Rejection: The member ID (Loop 2010BA, Segment NM109) must be eight numeric digits.

What happened: The insured ID in box 1a did not fit the format of being 8 numbers long.

Resolution: Need to verify the insured ID from the patient's insured ID card and update teh claim as necessary (see attached picture below).

 insured id (hcfa).jpg (16.90 KB)