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Knowledgebase: Claim Rejections
Medicare (ALL) - Entitys Middle Name
Posted by Will Morrow, Last modified by Charmagne Williams on 23 May 2017 03:38 PM

Rejection: ~Acknowledgement/Rejected for Invalid Information | Entitys Middle Name

What happened: A character other than a letter was sent for the middle initial. NOTE: The rejection is not specific to which name is in error.

Resolution: Verify what is in the middle initial field in ALL name boxes (patient, provider, etc.) and update the claim as necessary. If all boxes look correct, please contact our customer service department so we can pull the reports and advise which entity is in error.



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