Knowledgebase
25010 Information 8Accounting 3Claim Attachments 580Claim Rejections 4Credit Card Processing 2Data Import 4E-Prescribing (ERX) 1Easy Print 3EHR 24/7 Labs and Radiology (Coming Soon) 1Maintenance 55Meaningful Use (ARRA) 6Office Ally (Online Entry) 4Patient Ally 9Practice Mate 1Products and Services Release Notes 1Reminder Mate Secondary Claims (Coming Soon) 1System Requirements 4Web Browser
Knowledgebase: Claim Rejections
DMERC 16003, 17003, 00885, 05655 -Duplicate
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 11:56 AM

Rejection: ~Acknowledgement/Rejected for Missing Information | Duplicate of a previously processed claim/line.

What happened: The payer as already received this claim previously.

Resolution: If this is a corrected claim, the EDI department needs to be called to have the original claim removed their system so a corected claim can be sent. The phone number to be called is: 866.311.9184.