Knowledgebase: Claim Rejections
The payer ID is not valid
Posted by Will Morrow, Last modified by Charmagne Williams on 25 May 2017 08:37 AM

Rejection: The payer ID is not valid. Please correct and resubmit the failed transactions.

What happened: We can no longer send to this payer electronically.

Resolution: We are no longer able to send this claim electronically. Will need to send the claim by paper.