Knowledgebase: Claim Rejections
Aetna 60054 - Contract Provisions
Posted by Will Morrow, Last modified by Charmagne Williams on 11 May 2017 10:49 AM
Rejection: Acknowledgement Returned as unprocessable claim-The claim encounter has been rejected and has not been entered into the adjudication system. Processed according to contract provisions (Contract refers to provisions that exist between the Health Plan and

What happened: This is a message from the claims department.

Resolution: Need to call the claims department at (888) 632-3862 for further details on the claim.