Knowledgebase: Claim Rejections
Banner Health Company - IDENTIFICATION CODE
Posted by Will Morrow, Last modified by Charmagne Williams on 01 June 2017 01:02 PM
Rejection: IDENTIFICATION CODE SHOULD NOT BE USED IN SERVICE FACILITY LOCATION NAME.

What happened: The facility NPI and the billing NPI were the same.

Resolution: An edit has been put in place to not send the facility loop when the facility NPI is the same as the billing. Currently, only the payers below have been updated. If you see this rejection for other payers, please contact our customer support department (360-975-7000 opt 1) for a ticket to be created so this can be updated.

Payers Added
Banner Health Company SX145 2/11/13