Knowledgebase: Claim Rejections
Cigna 62308 - Present on Admission
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 11:50 AM
Rejection: PAYER RESPONSE: Present on Admission Indicator Missing

What happened: The 'Present on Admission' indicator was not sent with the diagnosis codes.

Resolution: In the dropdown box next to the diagnosis code, need to select 'Y' and resubmit.