Knowledgebase: Claim Rejections
Non-specific procedure code. (FE395)
Posted by Will Morrow, Last modified by Charmagne Williams on 16 May 2017 02:44 PM
Rejection: Description required when submitting a non-specific procedure code. (FE395)

What happened: One of the codes in box 44 requires a description to be sent in box 43 (UB04) or the description can be sent as a line item note in box 24 (HCFA).

Resolution: Need to verify the codes being used in box 44 and add description to applicable codes in box 43 or box 24 (HCFA). If you are not sure of which code is non-specific, please contact Customer Service at 360-975-7000 option 1.