Knowledgebase: Claim Rejections
TaxID is Missing or Invalid (RC29)
Posted by Will Morrow, Last modified by Charmagne Williams on 22 May 2017 10:42 AM
Rejection: HCFA Box 25 / UB Box 5: TaxID is Missing or Invalid (RC29)

What happened: No Tax ID/SSN was sent in box 25(HCFA) or box 5 (UB04).

Resolution: Need to add Tax ID/SSN in HCFA Box 25 / UB Box 5 (see attached picture below) and update the claim.

 tax id.jpg (77.99 KB)