Knowledgebase: Claim Rejections
Referring prov first and last name (RC158)
Posted by Will Morrow, Last modified by Charmagne Williams on 16 May 2017 01:28 PM
Rejection: Referring prov first and last name must be in separate fields and both are required (RC158)

What happened: Either the first or last name for the referring provider in box 17 was missing.

Resolution: Need to verify the information in box 17 and update the claim as necessary.