Knowledgebase: Claim Rejections
Undefined Other PayerID. (RC156)
Posted by Will Morrow, Last modified by Charmagne Williams on 16 May 2017 01:16 PM
Rejection: Undefined Other PayerID. This pointer must point to an existing Other PayerID Number in Loop 2330B. (RC156)

What happened: A valid payer ID was not sent in NM109 2330B (secondary section at the bottom of the claim).

Resolution: Need to update the payer ID in the secondary section at the bottom of the claim and resend.