Knowledgebase: Claim Rejections
Referral Number present. (RC154)
Posted by Will Morrow, Last modified by Charmagne Williams on 16 May 2017 01:56 PM
Rejection: Payer Specific Edit: Referring Provider required when Referral Number present. (RC154)

What happened: The referral number was sent in the Additional Fields section, but the referring provider information was not sent sent in box 17.

Resolution: Need to add referring provider information in box 17 and update the claim.