Knowledgebase: Claim Rejections
Start/Stop Time required for CPT code (RC12)
Posted by Will Morrow, Last modified by Charmagne Williams on 12 May 2017 03:01 PM
Rejection: Start/Stop Time required for CPT code (RC12)

What happened: One of the CPT codes in box 24d needs a start and stop time.

Resolution: Verify what codes are being billed in box 24d and add the start and stop times to the applicable codes.  These codes generally start with a zero.