Knowledgebase: Claim Rejections
Patient/Subscriber State Code (FE71)
Posted by Will Morrow, Last modified by Charmagne Williams on 16 May 2017 02:00 PM
Rejection: Patient/Subscriber State Code is Missing or Invalid (FE71)

What happened: The state code in box 5 (HCFA), box 9c and box 38 (UB04) is either missing or not correct.

Resolution: Verify the state code in box 5 (HCFA), box 9c and box 38 (UB04) and update the claim as necessary.