Knowledgebase: Claim Rejections
Member ID (1A) must be 9 or 10 digit number. (FE368)
Posted by Will Morrow, Last modified by Charmagne Williams on 16 May 2017 01:31 PM
Rejection: Payer Specific Edit: Member ID (1A) must be 9 or 10 digit number. (FE368)

What happened: The insured ID in box 1a does not fit the format of being a 9 or 10 digit number (no letters).

Resolution: Verify the claim was sent to the correct payer. Double check the insured ID and update the claim as necessary (see attached picture below).


Attachments 
 
 insured id (hcfa).jpg (16.90 KB)