Knowledgebase: Claim Rejections
Payer zip or State invalid (FE363)
Posted by Will Morrow, Last modified by Charmagne Williams on 16 May 2017 01:29 PM
Rejection: Payer zip or State invalid (FE363)

What happened: The city, state, zip combination for the payer at the top of the claim is not valid.

Resolution: Verify the the payer address information and update the claim as necessary.