Knowledgebase
25010 Information 8Accounting 3Claim Attachments 580Claim Rejections 4Credit Card Processing 2Data Import 4E-Prescribing (ERX) 1Easy Print 3EHR 24/7 Labs and Radiology (Coming Soon) 1Maintenance 55Meaningful Use (ARRA) 6Office Ally (Online Entry) 4Patient Ally 9Practice Mate 1Products and Services Release Notes 1Reminder Mate Secondary Claims (Coming Soon) 1System Requirements 4Web Browser
Knowledgebase: Claim Rejections
Purpose Description Required (FE335)
Posted by Will Morrow, Last modified by Charmagne Williams on 16 May 2017 01:24 PM
Rejection: Ambulance transport information is incomplete: Purpose Description Required When Transport Code is X (Round Trip) (FE335)

What happened: A line item note was missing in box 24.

Resolution: When the transport code is X, a line item note is required. Add the line item note and update resend claim.